Refund policy
Exchange & Return Policy
• Pre-Orders
Please note that pre-order purchases cannot be cancelled once confirmed.
• Exchanges & Returns
We want you to love your purchase! However, exchanges and returns are only available if the item you receive is faulty. If this happens, please reach out to us within 7 days of delivery so we can make it right.
• Refunds
Approved refunds will be processed using your original payment method. Please allow 7 business days for the refund to appear in your account, depending on your bank or payment provider.